Real Estate by Debbie Reynolds: The Deal Killer Is Coming, Is He Really a Deal Killer?

The Deal Killer Is Coming, Is He Really a Deal Killer?

The Home Inspector Cometh

 

My love hate relationship with home inspectorsSome agents feel like the home inspector is coming to kill the deal. I don't feel that is the objective of the home inspector, or most home inspectors anyway. To be fair, most do a great job and should not be labeled a Deal Killer. If they do the job properly, the home will stand on its own merits.

We are selling a condo we have owned for many years in another state. Our agent advised us to sell it "As-Is' with the right to a home inspection. A contract came in fast with the home inspection clause. I advise every buyer to have a home inspection even those buying new homes. My property should be no different, right?

Now that I am the seller and my fate lies in the hands of the home inspector I am asking myself will he be fair? Will he present only the facts without creating alarm and panic in the hearts of the buyers? Will he make outlandish statements that cause the buyers to second guess themselves and what they have agreed to pay? Will he throw up roadblocks and make the deal rocky? Will he be a deal killer without even knowing it?

I deal with home inspectors on my own turf every week and know which ones give me concern, create unnecessary problems and which ones do their job very responsibly. There are some that just have to embellish the report by making statements and predictions about the likihood that systems will fail in the next year or too. It makes no difference if these systems have been maintained, serviced regularly and are running in tip-top condition. I sure hope we don't get a prognosticator like that on our condo.

A home inspector should present the facts without embellishments as to whether they like the property or not. They shouldn't render an opinion as to the floor plan or the neighborhood or other properties in the area and how the home compares as to quality. They should state whether they like the builder or not. That is not in the scope of the work. The delivery of the findings can kill the deal.

To be clear, some deals don't need to go through as the properties have serious issues that the buyers were not aware existed. A well-written report can state what these issues are and let the buyers with help from their agent make an educated decision whether the deal should move forward or not.

When an inspector presents himself an expert in all specialized fields of construction it makes the buyers and sellers question how can that be. Buyers put a lot of faith in the home inspection report and I have seen them argue with codes inspectors and licensed contractors that the home inspector is right and everyone else is wrong.  

The home inspector doesn't need to present himself as a know-it-all. and he shouldn't manipulate words to create panic to make himself look good. If he does, he earns the title of Deal Killer and will earn a reputation as such. The word will get out and we agents know which ones they are.  

Home inspectors should be objective and not biased one way or another. I have been assured by our agent that the inspector is fair and does good work. I can deal with that. Time will tell.

 

 Centruy 21 Platinum Properties2130 Wilma Rudolph Blvd.

Clarksville, TN 37040

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Comment balloon 50 commentsDebbie Reynolds • August 08 2018 01:32AM

Comments

Good morning Debbie. Oh those deal killers! If only they were the experts they claim to be. Enjoy your day!

Posted by Wayne Martin, Real Estate Broker - Retired (Wayne M Martin) almost 2 years ago

I feel your pain and anxiety - there is nothing worse than knowing what an inspector can do to a deal and not being able to do anything about it! 

Posted by Lise Howe, Assoc. Broker in DC, MD, VA and attorney in DC (Keller Williams Capital Properties) almost 2 years ago

I've never had an inspector "kill a deal." The very few times I've had a client walk away from a transaction post-inspection it was the absolute right decision and all I can say is we were thankfull for an inspector's thoroughness. I know there are inspectors who make it difficult in the way they present their findings, but I've often wondered how much of this "deal killer" reputation is an urban myth.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Realty) almost 2 years ago

Good morning 

Thank you for sharing your information with us 

Have a great day.

08/08/2018.  

Posted by Anthony Acosta - ALLATLANTACONDOS.COM, Associate Broker (Harry Norman, REALTORS® ) almost 2 years ago

I can remember back in the 1980s when home inspections first came on the scene here in Sacramento.  Many agents worried they would be real deal killers.  However, as time progressed, we learned few deals actually died because of them.  And, the protection for the buyer. . .and the seller, was huge!

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) almost 2 years ago

Debbie, there are a few that have a deal killer reputation here. Making assumptions and listing "could break in the near future" never sit well with me. I sure hope all goes well with the inspection on the condo you're selling. 

Posted by Amanda S. Davidson, Alexandria Virginia Homes For Sale (Amanda Davidson Real Estate Group Brokered By eXp Realty) almost 2 years ago

CONGRATULATIONS Debbie, on having this blog FEATURED in the Old Farts Club group!  

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) almost 2 years ago

There is always at least one inspector in every city that takes a sadistic approach to inspections and lives to kill deals. I saw a report that another agent showed me where there was $100,000 in repairs on a $300,000 contract. These folks need complaints and lawsuits.

Posted by Joe Pryor, REALTOR® - Oklahoma Investment Properties (The Virtual Real Estate Team) almost 2 years ago

I concur with what Nina Hollander said.  Much of the future of a transaction relies on how the inspector presents his findings, not the actual findings.  Health and safety concerns were always the main priority, of course. 

Posted by Carol Williams, Retired Agent / Broker / Property Manager (Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals.) almost 2 years ago

I don't feel that way at all, I appreciate the home inspector, as buyers need to at a minimum know the condition of the home they are purchasing.  I feel that it is the seller that kills the deal, if their home is not up to snuff, haha.

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Arizona Focus Realty) almost 2 years ago

Good morning Debbie Reynolds,

I've only got a few in our area that could be labeled deal killers. Its all in their attitude and arrogant "know it all" behavior. The rest of inspectors are thorough and I find good at dispensing their findings and putting it a proper context!

Posted by Dorie Dillard CRS GRI ABR, Serving Buyers & Sellers in NW Austin Real Estate (Coldwell Banker United Realtors® ~ 512.750.6899) almost 2 years ago

Hi Debbie- it's probably good for all of us to go through selling or buying a home every so often to keep us grounded. I remember a neighbor years ago who lost a sale because the inspector was known for writing a telephone book. She took it off the market and decided to relist a year later. By then the original buyer had second thoughts but it was too late for him. She had a new buyer. Good luck with the sale. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) almost 2 years ago

My mother always said "it's not what you say, it's how you say it" and this couldn't be more true for home inspectors. There are a couple here that take a Chicken Little - the sky is falling - approach to writing their reports and agents just cringe when they show up at a property. It makes me want to holler that it's not their job to speculate, only to report on the current condition of the property. 

Posted by Lisa Heindel, New Orleans Real Estate Broker (Crescent City Living LLC) almost 2 years ago

Debbie Loan Originators also seem to share that same fear about Home Inspectors.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) almost 2 years ago

Hi Debbie Reynolds - I certainly understand where you are coming from and I hope you have a fair inspector.  

Sometimes I think that some inspectors think they are doing a good thing by attempting to kill or actually killing a deal. 

Posted by Sheri Sperry - MCNE®, (928) 274-7355 ~ YOUR Solutions REALTOR® (Coldwell Banker Realty) almost 2 years ago

Does anyone have experience with going through an inspection with a deal killer and having to adjust the disclosures based on what the deal killer’s opinion is? Would love to hear

Posted by Deb Dameron almost 2 years ago

Being in real estate we all have our favorite great home inspectors and then there are the one or two that you cringe when you hear the name as the inspector who will be inspecting your seller's house.  Don't fret Debbie Reynolds ... I'm sure you and the buyers will be just fine.

Posted by Diana Dahlberg, Real Estate in Kenosha, WI since 1994 262-308-3563 (1 Month Realty) almost 2 years ago

Debbie,

Most of the inspectors in our area are really good and present the facts in a rational manner.  We do have a couple that have a problem. They predict, and they overstate. One I overheard say "I sure would not buy this house"  and there was nothing out of the ordinary about it. 

Posted by Dana Basiliere, Making deals "Happen" (Rossi & Riina Real Estate) almost 2 years ago

Debbie, it's always a bit of a nail biter when we don't know the Home Inspector or his mode of operation.  If I am working with the buyers I always encourage them to attend because what is written in the report can be expanded upon/explained in person and the buyers can better understand the issue.   Good luck with your condo sale, I hope it all goes well!

Posted by Mary Douglas, REALTOR, Red Feather Lakes, Colorado (United Country Ponderosa Realty, Red Feather Lakes, Colorado) almost 2 years ago

I love the quote from one of the most prominent real estate attorneys in my area which is “There is no such thing as a perfect home and the purpose of home inspections is for the buyer’s to buy a home with defects they can tolerate”. Our job as real estate professionals is to provide our clients with the facts, the probable outcomes and allow them to be the decision makers. Both Realtors and home inspectors should stick to their areas of expertise and recommend professionals to answer questions outside of their areas of expertise or outside the scope of their roles.

Posted by Randy Vanderpool, Dive Into Real Estate Success (Keller Williams Realty Partners, Inc.) almost 2 years ago

We owe a debt of gratitude to home inspectors. Without them RE professionals could be knee deep in year around lawsuits Debbie Reynolds Sure they can spew the bitter truth about things you  and your client don't want to even know about but must. I credit the HI with keeping my E&O claims down to zero during the time that I've been licensed.

Posted by John DL Arendsen, Crest Backyard Homes "ADU" dealer & Contractor (CREST BACKYARD HOMES, ON THE LEVEL GENERAL & FACTORY BUILT HOME CONTRACTOR, TAG REAL ESTATE SALES & INVESTMENTS) almost 2 years ago

Presentation is everything and a few inspectors try to make themselves look like they are worth their weight in gold and will make alarming claims to the potential buyers.  Luckily they are only a few that do that.  Most are great and know that existing homes can not be turned into brand new homes, that not every house is perfect and that the important things that are safety related are brought to light so home buyers can make informed decisions.  

Bad apples are in every profession - eventually you just learn to avoid biting into them.

Posted by Evelyn Santiago, Managing Broker Heart Realty Group, Inc., Passionate About Real Estate & Our Clients! (Heart Realty Group, Inc..) almost 2 years ago

Nice post and you nailed it.  It all is in presentation.  I love my inspectors because I know they will point out whatever problem may arise but they also always give a solution and usually an easy reasonable solution.  I have only had 1 instance where the home inspection killed the deal and I told my clients to run for the hills.  After moving the attic access door, we were rained on by a barrage of rat poop.  Not a few pellets....a full on downpour.  This after a clear pest inspection.  Needless to say, my buyers were not going to have anything to do with a rat infested home.  I wouldn't either.  Can you say hantavirus? I took a long hot shower and considered burning my clothes after that inspection.

Posted by Gretchen Bradley (Realty Source Inc.) almost 2 years ago

Home inspectors are much like attorneys. It’s how they communicate that is important. Everything is not always black and white.

Posted by Robert Hicks (United Country River City Realty) almost 2 years ago

Home inspectors can vary widely in our very large city.  There are so many that I never know who we'll get. I do a lot of pre-coaching as to how to handle the outcome, whether it's a buyer or a seller.  The home inspector on my short list for buyers is a very in depth inspector, but he also knows that I offer complimentary energy audits to my buyers.  He also knows that since he's ASHI certified, not to speak about the life expectancy of any component in a home.  The energy auditor can do that and effectively advise on how to make improvements with the best ROI.  That seems to work for my buyers.  Good luck, hope it went well!

Posted by Jan Green, HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN (Value Added Service, 602-620-2699) almost 2 years ago

I have my fingers crossed for you Debbie Reynolds as we have all run into the "embellishers" or the just incompetent home inspectors.  As with any industry there are the good, the bad and the ugly.  But I do agree that the majority of inspectors are wonderful professionals who want the transaction to go smoothly and know that they are an integral part of the process.

Posted by Lisa Von Domek, ....Experience Isn't Expensive.... It's Priceless! (Lisa Von Domek Team) almost 2 years ago

Good information. I am a lucky inspector because I have aligned myself with some great Realtors. Most defects are easily addressed when put into perspective. If a house is still standing after 60 years of California earthquakes, fires and rain - it will probably be fine for the next buyer.There are some real estate agents that need a mentor to teach them how to behave during the inspection. No talking. No arguing. No questions (unless it's for clarification). Insulting and arguing diminishes the agent's personality.

Posted by Joe Nernberg almost 2 years ago

Hi Debbe

There is some great advice here. It so often IS how the information is presented to the buyers that can make such a difference.

Hope it all goes well. Interesting to be on the other side of the fence, isn't it?

Jeff

Posted by Jeff Dowler, CRS, The Southern California Relocation Dude (eXp Realty of California) almost 2 years ago

These two SOPs define what a home inspector should do during the course of an inspection;

http://www.homeinspector.org/Standards-of-Practice For ASHI

https://www.nachi.org/sop.htm For InterNACHI

There are some slight variations in state defined SOPs but they tend to track these very closely.

Posted by Marshall Brown, BSEE, CHI (Mid America Inspection Services, LLC) almost 2 years ago

I love home inspectors, they identify issues and protect us from liability... now there are a few exceptions, had one that did an 8 hour inspection... yes deal killer.... and I had a Chimney Inspection that cost the seller $10k to save the deal.... but overall most are good, at least the ones I have been exposed to, Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) almost 2 years ago

Thanks for your post! Keeping up with continuous required education is the key for customer satifaction as you have clearly presented in your post is what I do. Most buyers have fell in love with the property if they have put a offer in and the offer have been excepted even if the roof is not all that good, or the property needs plumbing....etc., in which case the buyer have done most of the inspection reporting at that point so a narrative of the issues is all that is needed because they need some third party expert eyes to make sure nothing else major is at issue. 

Posted by Fred Sweezer Sr., Certified Home Inspector (Hud Certified 203K Consultant) almost 2 years ago

We home inspectors try to perform a good service!  I observe and report.  Nothing is slanted to reveal what does not exist.  Things are what they are!  The house is the house!

See my post today about a deal my home inspection killed - so to speak.  Later the seller did finally sell the house, but to another buyer.

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) almost 2 years ago

There’s a local inspector that most agents cringe when buyers select him.  Not only does he embellish to make himself important, he suggests how the buyer should approach the seller and what they should ask for.  Their job is to inspect and make a notation of findings.  This last time, he told the buyers agent and seller that the seller needed to purchase a home warranty for the 6 year old a/c unit.  I called him and told him that the person I spoke with at ASHI, who was head of the ethics committee, stated that that renegotiating our contracts was a violation.  He told where to go before he hung up on me!  I hope he got the message!!

Posted by Carol Tunis, Carol Tunis...a "HouseSold" name! (Florida Homes Realty & Mortgage) almost 2 years ago

Good morning Debbie.  I hope this inspector will report the facts fairly and your condo sale proceeds without any issues.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) almost 2 years ago

Debbie... I always tell the buyer a home inspection is to establish if there is something so wrong that they can't move forward. It is not a tool to get a better deal.

Posted by Steve Loynd, 800-926-5653, White Mountains NH ( Alpine Lakes Real Estate Inc., ) almost 2 years ago

One problem with Home Inspection is that the costs are rising, some are franchises that bought a fancy software package to generate slick looking boiler plate for their reports and have to strain at every gnat they see to justify the cost of their inspection and impress the client with their thoroughness. Sadly, buyers will miss at on a nice property if they can’t see through the fluff. Understandably, we live in a very litigious time and inspectors are often the target of choice for a law suite along with the realtor when a problem is found that was not listed in an inspection report. I don’t believe inspectors deliberately try to kill deals but what is their role? Why does a buyer hire them. Does the buyer need all those “advisories” on future maintenance and correction for non-existing problems. Maybe buyers should fill out a questionnaire for the inspector regarding what their real concerns regarding buying the property might be and the inspector proceeds with that information and investigates. Not unlike the risk tolerance questionnaire you fill out for a wealth advisor creating an investment portfolio for the client.

Posted by Bill Fiore almost 2 years ago

To me a double edge sword.  If I am selling I hate it.  If I am buying I love it.

www.HeartladBuysHouses.com

Posted by Don Wede, A company that buys houses in Illinois (Heartland Funding Inc.) almost 2 years ago

I've had some bad experiences with inspectors....but I still wouldn't buy without having one check the place out. You have to take what they say and determine for yourself how to act on it. Sometimes it's good news and sometimes it's not.

Posted by Sharon Tara, New Hampshire Home Stager (Sharon Tara Transformations) almost 2 years ago

If you’ve had a bad experience with a home inspector with regards to over exaggerating the problems with a home, do you have to modify the sellers Real property disclosure?

Posted by Deb Dameron almost 2 years ago

Debbie, well said. There are some good home inspectors out there that just present the facts and then there are those that just go beyond the scope of their practice. Good luck on the sale.

Posted by Kathy Akers, Your Trusted Real Estate Advisor (Fathom Realty NC LLC) almost 2 years ago

Embellishment - a detail, especially one that is not true, added to a statement or story to make it more interesting or entertaining.

As a home inspector, embellishments have no place in a home inspection report.  As to the scope, it is defined by the licensing state and by the home inspection association the inspector belongs to.  Home inspectors have to walk a tightrope of liability issues and need to be as thorough and detailed as possible when writing the report.  Home inspectors are required to under go, in Florida, 120 hours training before they can inspect a single home.  To maintain their licensing they have annual training requirement and may attend additional classes to stay current.  Specialty training requires additional hours of training. 

 

Embellishment is often what I see when I read the property description on Zillow or Redfin, ".. Purrrrrrrrrrrrfect for large family. In Deltona Lakes Community close to shopping and schools. Spacious home with split bedroom floor plan. Inside laundry. Roofed patio and large rear yard. Needs some TLC so ''have it your way''. .Easy commute to Orlando area, DeLand & surrounding communities, Daytona and beaches."  

Most of these are subjective at best if not an embellishment.  The buyer then get the walk though and see new paint, new appliances, new carpet or laminate and falls in love with an embellishment of the home.  The buyer has been lead to believe, they are buying the perfect home.  Then, it is the job of the home inspector to present the facts about the property and just the facts.  Some homes are perfectly maintained and the disclosures are accurate.  Others, the truth is the flipper has painted over moisture stains on the drywall ceilings to cover a leaking roof or mold on the ceiling and it is the inspectors job to point out the truth of the property.  New laminate flooring over rotten sub-floor or damaged floor joists.  Lets face it, there is enough embellishment out there that we do not need to see it in an inspection report.  A picture is worth a thousand words.

 

I feel home inspectors are often generalized and lumped into the same group, Deal Killers.  We crawl under 100 year old homes that have rubble foundations and decayed wood, we deal with all kinds of critters; spiders, snakes, rats, raccoons and worse, in the crawl space and attics, and we take the blame for all that goes wrong with the deal.  The truth is most of the time the only thing that kills the deal is the condition of the home.

Home Inspection Raccoons in the attic

Posted by Frank Carr (FIRST CHOICE HOME INSPECTIONS) almost 2 years ago

Good morning Debbie - I hope the one you get is not one of those prognosticators. The one in our BNI group is just the facts. 

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) almost 2 years ago

Thankfully we have good inspectors on the buy side as we're worked with them for years.  Sometimes we get extremely picky ones on the sell side and then the agents suggests they write a long list of inspection requests which can be a deal killer in a hot market . Our homes per AZ contract are sold in as is condition but that doesn't mean buyers can't have an inspection and ask for repairs.  Good luck on your sale Debbie Reynolds !

Posted by Anna Banana Kruchten Arizona's Top Banana!, 602-380-4886 (HomeSmart Real Estate BR030809000) almost 2 years ago

Remember the old saying about 98% of the practitioners of (fill in the blank) give the rest of them a bad name! How VERY true when it comes to home inspectors. I don't have enough respect for these, often parasites, to even use a capital letter on their description. The industry is getting worse and worser (sp). I recently had one of these yo yo's show up at a quarter of a million dollar property wearing a hard hat with a light on the front of it and could find so little wrong that he opened up the valve on an underground LP gas canister for the pool and spa heater, called the Buyer over and told him "Smell that?" "I think there might be a gas leak!" So, the next day the gas company came over checked it out and firmly asserted there was no leak. The same inspector found two outlet covers in the kitchen that the screws were not tightened as far as they could be. 3 guesses who fixed that. I would have been embarrassed to tell our Seller that we allowed an idiot like that to poke around his home. His final parting shot was he recommended a licensed electrician look into a non functioning ceiling light in a vaulted ceiling. Apparently, in his learned opinion, and not a licensed electrician, he felt it took a licensed electrician to go up on a ladder and change a bulb. So, will next weeks new Internet joke be: How many home inspectors does it take to change a light bulb?

And, why, you might ask? They feel that to make anywhere close to what the overpaid Realtors or Title Insurance companies make, that they need to sell 3 inspections to each victim, scratch that, Customer, and then they might allow them to go ahead and buy one.

They will only get away with it for so long. Regulations are headed their way. Soon we hope.

Posted by Scott Jones, GRI reMBA CREX CDPE GKC (J Scott Jones REALTORS) almost 2 years ago

Hello Debbie.  I prefer not to look at property inspector as a "deal killer" but simply as another set of eyes who can relay his/her experience. 

Posted by Michael Jacobs, Los Angeles Pasadena 818.516.4393 almost 2 years ago

Hi, I hope your deal happens. All will go fair and well. Now to the matter at hand...

I have been on both sides of the fence ( buyers and sellers ), and each side needs to be taken care of carefully.

Listing side : I ask the seller if they would be inclined to know what the inspection report might show, howBecause we need to learn the counter and we might be able to preserve price by fixing what we can. If they say " I've lived in this house blah blah blah " then I know if there is more than a ton of   problems. When they says yes ASAP then I know there aren't too many. ... any excuse they offer that going towards a no, then I offer to halves if the price is near comps' 

Let me tell you something, by asking the seller to do this, I've been able to raise prices or hold tight to the values. best is when you have an old roof, I go out an get the estimate because a new roof does not depend on cash deals only and I can get a higher value for the place. Same thing for something as simple as finding air leaks in windows and cleaning the A/C professionally. 

 

Buyers side : I warn the buyers that the inspection will show us whats, good, bad and ugly. I tell them that most repairs required will be easy-ish and some of them will require the seller to change the price ( credit or reduction depends on the situation ). But if I see Aluminum wiring, roof leaks or flooding that is not disclosed on the seller's disclosure, then I tell my client we need to run or we need to get 3rd party contracting rates. Aluminum wiring won't get you a loan and is a fire risk, so maybe not even insurance, Roof Leaks can be a nightmare, solve now, not later unless already mitigation plan in effect, flooding, that requires a review of the surrounding area, lucky for me, I have my own flood maps with photo's, I can validate how bad anything get's. 

 

Also, a nifty trick after the inspection report, is to show your buyer how the repair is done via Youtube on the DIY channel. 

Also, I like to upload the inspection report on the listing, and tell the buyer's agent's via the broker's remarks that the pricing is taking into account the inspection report, and what we have fixed already, this help show that we priced responsible to the report 

 

have a great day everyone. 

Posted by Michael Rasch, Michael Rasch 305-741-1819 (International Property Finder - Property Option) almost 2 years ago

This is very good reading for prospective home buyers and home sellers.

Posted by Roy Kelley (Realty Group Referrals) almost 2 years ago

Very good article. I'm an experienced and vary thorough, but also very fair inspector who recently had a client literally make DEATH THREATS to me because his 20+ year old AC unit -- which ran great during the inspection, but had some damage to the grille I reported, as well as noting it was nearing the end of the typical functional life expectancy of such a unit - went out during a hot spell. As if I was expected to have a crystal ball!

So I put a strongly worded disclaimer that such an old unit can fail at any time when reporting a unit of that age that functions well, and tell the client that it's simply not possible to predict how long it can operate. That it could run fine for 15 more years or fail tomorrow. I don't recommend replacement, but make it clear they should not be too surprised if they need to replace a very old unit -- by reasonable standards, which is typically longer than most online references state, in my experience.

Each client is different, and we can't always weed out clientzillas. Sometimes I can see a client is very picky, in which case I'm extra careful to put things into perspective so they don't make mountains out of mole hills.

We can report things as reasonably as possible, but we can't make an unreasonable client reasonable.

Posted by Frank Bartlo almost 2 years ago

Hello Debbie and what a great post, great comments and information ;o)

"Where's the GOLD"?

Posted by Robert Vegas Bob Swetz almost 2 years ago

Some home inspectors are definitely better than others, and most, if not all of us, know which ones they are, and don't recommend the "Deal Killers". Home inspections certainly seem to be worse negotiations than the initial offer!

Posted by Melissa Spittel, "Achieving Results Together " (Coldwell Banker Residential Brokerage) almost 2 years ago

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